privacy our policy Our Privacy Policy This Privacy Policy outlines how www.TheTwinPalmsArtHouse.com , and Locality LLC ("we," "our," or "us") collects, uses, and protects your personal identifiable information (PII) when you visit our website or engage with our business. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. By using our website, you consent to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of personal identifiable information (PII): Direct Identifiers: Information that can directly identify you, such as your full name, email address, phone number, and mailing address. Non-Sensitive PII: Information that may not directly identify you but can be used in conjunction with other data to identify you, such as your IP address, browser type, and usage data. 2. Information We Do Not Collect Sensitive PII: This includes Social Security numbers, financial account information, and medical records. Note that Sensitive PII may be collected on our behalf by third-parties, such as payment processors, guest screening and identity verification companies and insurers or companies offering insurance-like products and that data will be managed under the privacy policies of those third-parties and is not provided to us. 3. How We Use Your Information We use the information we collect for various purposes, including: To provide and maintain our services. To notify you about changes to our services. To allow you to participate in interactive features of our services when you choose to do so. To provide customer support. To gather analysis or valuable information so that we can improve our services. To monitor the usage of our website. To detect, prevent, and address technical issues. 4. Data Protection Measures We implement a variety of security measures to ensure the safety of your PII and other data. These measures include: Data Minimization: We limit the collection of PII to what is necessary for our purposes including directly collecting and holding no sensitive PII Encryption: using encryption services during transmission and storage, wherever such services are available. Access Controls: We restrict access to your PII only to those employees and contractors who need it for their job functions. 5. Sharing Your Information We do not sell or rent your PII to third parties. We may share your information in the following circumstances: With service providers who assist us in operating our website or conducting our business such as payment processors, guest screening and identity verification companies and insurers or companies offering insurance- like products. When required by law or to respond to legal requests. In connection with a merger, sale of assets, or acquisition by another company. 6. Your Rights You have the following rights regarding your PII: Right to Access : You can request copies of your personal information. Right to Rectification: You can request that we correct any inaccurate or incomplete information. Right to Erasure: You can request that we delete your personal data under certain conditions. To exercise these rights, please contact us at localityllc@gmail.com . 7. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes. 8. Contact Us If you have any questions about this Privacy Policy, please contact us: Email: localityllc@gmail.com Phone: +1-415-590-0991 Our California Supplemental Privacy Policy Your California privacy rights If you are a California resident, you have the following additional privacy rights. We will honor requests received to the extent required by applicable law and within the time provided by law. a. Right to Access & Right to Know, Right to Deletion, and Right to Correct Right to Access and Right to Know. You have the right to request that we disclose the following to you the categories of personal information we have collected about you; the categories of sources from which the personal information is collected; our business or commercial purpose for collecting or selling Personal Information; the categories of third parties with whom we share personal information; the specific pieces of information we have collected about you; the categories of personal information about you, if any, that we have disclosed for monetary or other valuable consider ation and the categories of third parties to which we have disclosed the information, by category or categories of personal information for each third party to which we disclosed the personal information; and the categories of personal information about you that we disclosed for a business purpose. Right to Deletion. You have the right to request that we delete personal information about you that we have collected from you. Please note if you have requested a service that requires the use of your personal information, we may not be able to provide that service if you choose to delete your personal information. Right to Correct. You have the right to request that we correct personal information that we maintain about you that is inaccurate. For requests made in connection with the Right of Access, Right to Know, Right to Correct, and/or Right to Deletion, please note: as required or permitted under applicable law, we take steps to verify your request before we can provide personal information to you, correct, or delete personal information, or otherwise process your request. To verify your request, you must provide your name, email address, and state of residence, and you may also have the option to provide you phone number. If we believe we need further information to verify your request as required by law, we may ask you to provide additional information to us. we will process your request within 45 days after receipt of a verifiable request, unless we notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law. If your request involves us providing personal information to you, we will do so electronically, and commit to do so in a structured, commonly used, machine-readable format that allows you to transmit the information from one entity to another without hindrance. b. Right to Opt Out of Sales or Sharing You have the right to opt out of the disclosure of personal information about you for consideration and the sharing of personal information about you for cross-context behavioral advertising. Whilst we do not undertake such practices you can learn how to set up and use an opt-out preference signal by visiting the California Attorney General’s CCPA page , and consulting the section titled “Right to Opt-Out of Sale or Sharing.” You can also consult information published by the California Privacy Protection Agency (CPPA) about how you can set up and use opt-out preference signals. c. Sensitive Personal Information. Locality LLC does not use or disclose sensitive personal information for purposes that, under applicable law, require us to offer consumers a “Right to Limit” the use or disclosure of sensitive personal information. d. Right to Non-Discrimination. We may not discriminate against you because of your exercise of any of the foregoing privacy rights, or any other rights under the California Consumer Privacy Act, including by: Denying you goods or services; Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; Providing you a different level or quality of goods or services; or Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services. We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to Locality LLC by your personal information. e. Requests to exercise your rights You may request to exercise your privacy rights by contacting us by email at localityllc@gmail.com As required or permitted under applicable law, please note that we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may limit our response to your exercise of the above rights as permitted under applicable law.

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terms of service of the twin palms art house, a locality llc property TERMS OF SERVICE The Twin Palms Art House, a Locality LLC Property Effective date: 1 August 2026 Last updated: 1 August 2026 CONSUMER NOTICE A. Please read these Terms of Service carefully before booking. Section 17 contains a binding arbitration provision and a class-action waiver that affect your legal rights. B. These Terms of Service (the “Terms”) form a binding agreement between you (the “Guest,” “you,” or “your”) and Locality LLC , a limited liability company that owns and/or operates the vacation rental property known as The Twin Palms Art House (the “Property”) in Palm Springs, California (City Permit no. 003629) (“Locality,” “we,” “us,” or “our”). C. By requesting, making, or paying for a reservation, or by using our website or booking platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. You may be asked to explicitly acknowledge such when making a reservation but the absence of that explicit digital acknowledgment in no way diminishes your agreement to be bound by these Terms. D. Application of these Terms — all bookings. These Terms apply to every reservation and stay at the Property, however your booking is made — whether directly with Locality (for example, through our own website, by email, or by phone) or through a third-party online travel agency or listing platform (an "OTA," such as Booking.com or Vrbo). As a condition of occupancy, every Guest, regardless of how they booked, must complete our registration process, including signing the Rental Agreement, which incorporates these Terms by reference. By doing so, you agree that these Terms and the Rental Agreement govern your stay. Where you book through an OTA, that platform's own terms also apply to the booking you make on the platform (for example, how you pay and the platform's own cancellation handling). To the extent a provision of these Terms cannot apply to an OTA booking because the platform's terms govern that particular matter, that provision applies only so far as it lawfully and contractually can; all other provisions of these Terms — including those governing registration, occupancy, guest conduct, the Good Neighbor Policy and House Rules, damage, and removal — apply in full. For a direct booking, these Terms and the Rental Agreement apply in full and, in the event of any conflict, control. DEFINITIONS The following definitions apply: “Lead Guest” or “Responsible Guest” means the individual who makes the Reservation, signs the Rental Agreement, and is primarily responsible for the booking and all guests in the party. “Reservation” means a confirmed agreement for you to occupy the Property for a defined stay with the detail of that process set out in section 3 herein, “Rental Agreement” means the property-specific occupancy agreement you sign as a condition of your stay, incorporated into these Terms by reference. “Ordinance” means the City of Palm Springs Vacation Rental Ordinance (Palm Springs Municipal Code Chapter 5.25), as amended. “Good Neighbor Policy” means the rules set down by the City of Palm Springs in the Good Neighbor Policy brochure which reflect the content of the Ordinance and include but are not limited to policies governing guest conduct, noise, occupancy, parking, and neighborhood impact. “House Rules” means the Property-level rules displayed in the Property and confirmed as accepted by operation of the Rental Agreement with which all Reservations are required to comply and which reflect the content of the Good Neighbor Policy and may include additional property-level requirements. ELIGIBILITY TO BOOK & OCCUPANCY Ability to book To make a Reservation you must be at least twenty-five (25) years of age, as required by the Ordinance. The Lead Guest must be an occupying guest present for the entire stay and may not book on behalf of a group they will not personally join. By booking you represent that: You are at least 25 years old and legally able to enter into a binding contract; The information you provide is accurate, current, and complete; You are booking for legitimate lodging purposes and not to host an unpermitted event, party, or commercial activity; and You will ensure that every member of your party complies with these Terms, the Rental Agreement, and the Good Neighbor Policy. Occupancy Limits The Property has strict occupancy maximums, reflective of the maximums established by the Ordinance. The maximum overnight occupancy for the Property is six (6) guests and all overnight guests are required by the Property to be registered in accordance with Section 4 below. The maximum daytime occupancy for the Property is ten (10) guests. These are firm maximums and are not increased by additional children or infants; all persons present during the day count towards the daytime limit of 10 persons and all persons staying overnight count toward the overnight limit of 6 persons. These limits directly reflect the occupancy permitted by the Ordinance for the Property and exceeding this occupancy is a material breach of these Terms and of the Ordinance and grounds for immediate termination of your stay and removal from the Property without refund. In the absence of any other regulatory guidance, daytime for the purposes of this section is defined as between the hours of 7:00 a.m. and 7:00 p.m. and overnight is defined between the hours of 7:00 p.m. and 7:00 a.m. RESERVATION PROCESS Reservation process All Reservations must successfully pass through a uniform, four-step process before they are considered fully confirmed. This process is driven largely by local regulatory requirements, together with Locality LLC’s minimum property-level requirements, and is summarized below. The holding payment and payment mechanics referred to at Steps 1 and 3 depend on your chosen payment method and are set out at section 7. All times in this section are measured in U.S. Pacific Time. Step 1 — Reservation request. Any individual who meets the minimum age required by the Ordinance (currently 25) may submit a reservation request for the Property through our online booking portal. To move the request to Step 2, a holding payment of 10% of the stay price is required — charged to your card or paid by Zelle, depending on your payment method, as set out at section 7. Reservations at Step 1 are “Requested Reservations.” Step 2 — Property assessment. The Property then has 24 hours to accept or decline the request — at its sole discretion, but in full compliance with company policy and applicable non-discrimination laws. We aim to respond within this window in every case; if we do not, the request is deemed declined, which triggers the refund described at section 7. In the rare event that we are unable to assess a request within the 24 hours but, on review, are inclined to accept it, we will contact you directly straight away, and whether to proceed is then your decision. Requests we accept become “Accepted Reservations.” Step 3 — Full payment. Once we accept the request, full payment becomes immediately due, and how it completes depends on your payment method (section 7). If you paid by card, no further action is required — the remaining balance is charged to the card you used at Step 1. If you paid by Zelle, a 24-hour window opens for you to transfer the remaining balance, as set out on our payment portal. What happens if you change your mind between requesting and full payment is addressed at section 7 below. Reservations at Step 3, up to completion of Step 4, are “Funded Reservations.” Step 4 — Registration. The Reservation must then be formally registered by completing the process required by the Ordinance and set out at section 4 below. Reservations at Step 4 are “Registered Reservations.” A Reservation is only fully confirmed once it has passed Step 4 and become a Registered Reservation. We may, at our sole discretion and from time to time, offer instant or automatic confirmation for some or all Reservations. Doing so waives only the 24-hour assessment period at Step 2 (our right to take up to 24 hours to accept or decline); it does not remove, shorten, or alter any other requirement. Every Reservation, however it is accepted, must still complete Steps 1, 3, and 4 — including payment and the mandatory registration in Section 4 — before it is fully confirmed, and all other provisions of these Terms continue to apply. REGISTRATION PROCESS Palm Springs maintains a robust regulatory framework for the management of short-term vacation rental properties, and The Twin Palms Art House strictly adheres to the terms of the Ordinance. As part of the registration process, after payment, the following steps are required of all bookings as part of Step 4 of the Reservation Process, each of which is mandatory of all Reservations. Rental Agreement. The Lead Guest must sign a Rental Agreement for the stay. Identity verification. Each adult on the booking must complete a quick ID verification. Good Neighbor briefing & attestation. All adult guests must participate in a mandatory but very quick pre-stay briefing (under 5 minutes, conducted online) covering the local Good Neighbor Policy, followed by a 30-second digital attestation confirming attendance. Your Reservation is not fully confirmed until all three elements are complete. If any required element is not completed bef ore check-in, we may delay access, cancel the Reservation, or deny occupancy, and cancellation charges under Section 8 may apply, LICENSE TO OCCUPY WITH NO TENANCY CREATED Your Reservation grants you a limited, revocable license to occupy the Property as a transient guest for the specific dates of your stay. Your Reservation does not create a lease, a landlord-tenant relationship, or any residential tenancy, and it conveys no interest in real property. You expressly acknowledge and agree that you are a transient occupant and that residential tenancy protections (including those relating to notice and eviction under California law) do not apply. On expiry of your stay, or upon lawful termination of your license for breach of these Terms, you and your party must vacate the Property immediately. PRICING, FEES AND TAXES Total Core Price The price for your stay is disclosed in full at booking and may include nightly rent, a cleaning fee, a direct booking administration fee, a payment processing fee (for card payments), and a stay protection fee covering mandatory identity verification and stay damage protection (hereafter Total Core Price). Optional add-ons — such as pool and spa heating — (hereafter Optional Add-Ons) are not included in the Total Core Price and are charged separately only if you choose to add them, as described below at section 6.21. Taxes Taxes are applicable to the Total Core Price. As required by law, your payable total also includes: City of Palm Springs Transient Occupancy Tax (TOT) of 11.5% on rent and applicable fees for stays of fewer than 28 nights; Tourism Business Improvement District (TBID) assessment of 1%; and Palm Springs Tourism Infrastructure District (PSTID) assessment of 1% (effective December 1, 2026 for bookings on and made after that date) Tax rates are set by the City of Palm Springs and other authorities and are subject to change. All tax payments are payable in U.S. dollars to Locality LLC for monthly remittance to the City of Palm Springs. Cleaning Fee A fixed cleaning fee applies to every stay and is shown at booking. Direct Booking Administration Fee A direct booking administration fee of 2% applies to all bookings. This modest fee is set at cost-recovery level and covers the cost of establishing, securing, and managing our direct-booking solution, web presence and data/cybersecurity investments. Stay Protection Fee Every booking includes a mandatory Stay Protection Fee, shown at booking and charged in addition to the room rent. It is not optional and has two components: a damage-protection plan for the Property, and identity verification of each adult guest. Damage protection. The Property's damage protection is provided through our third-party damage-protection provider, at a per booking cost as shown at booking. This plan protects the Property and its owner against certain accidental guest damage. It is arranged for the owner's benefit and is not insurance for you; it does not reduce your responsibility for damage beyond what the plan covers (see Section 10), and it is not a substitute for your own travel or personal insurance, which we encourage you to obtain (see Section 14). Identity verification. As required under Section 4, each adult guest is verified through our third-party identity-verification provider, at the per-adult cost shown at booking. Prior guests may be eligible to have this verification cost refunded. The Stay Protection Fee is non-refundable once your booking is confirmed, except for any verification cost we agree to refund for a prior guest. Variable Payment Fee We accept Zelle and major credit and debit cards (specifically Visa, Mastercard, Discover, and American Express). Different payment types are charged differently. Our payment fees are entirely dictated by those fees. Zelle payments are payment fee free. Card payments attract a payment fee set at variable rates as close to cost-recovery level as we can determine based on fees charged by our payment processor. Other fees A change-of-mind administration fee may apply where you cancel a reservation request before we have accepted it, as set out in the payment table at section 7.9. Nothing in this Terms of Service document precludes the application of additional properly disclosed fees associated with direct bookings of the property. Optional Add-Ons In addition to the Total Core Price we may charge for Optional Add-Ons. These are optional add-on fees for distinct additional services, where the level of such fees and the availability of the services upon which they are levied is solely at our discretion but which we ensure will be transparently publicised to all guests at the time of booking, even where their purchase is necessarily not required at booking and can be made separately and at a later time. The same local taxes set out in section 6.5 above are leviable on all Optional Add-Ons. Pool and/or spa heating Heating for the pool and/or hot tub are optional, standalone add-ons. It is entirely voluntary and is not included in the quoted stay price. You are under no obligation to purchase it, and your booking is complete and fully usable without it. Equally we are under no obligation to offer pool and/or spa heating and its non-provision for any reason in no way alters the Total Core Price of your booking. Pool and/or spa heating is charged per day heated and the rates for each of the pool only, the spa only and the pool and spa together will be published on our website, are subject to change and attract applicable taxes. Requesting heating. To be provided as a matter of course, heating must be requested at least 48 hours before your check-in time for the pool and for the pool-and-spa combination, and at least 24 hours before your check-in time for the spa alone. A request made after these deadlines — whether before your arrival or once you are in residence — cannot be guaranteed. It is subject to availability and to the time the water needs to reach temperature (see 6.22.10), so heating may not be available immediately and, in the case of the pool, may take up to a further 24 hours from activation. We will use reasonable efforts to accommodate late and in-residence requests. Where we accommodate a late or in-residence request and are physically required to attend the Property to activate or adjust the heating, a call-out fee of US$100 applies. No call-out fee applies where we are able to activate the heating remotely. Cancelling pool and/or spa heating. Because the water must be brought up to temperature from cold, we switch the heating on before your arrival — 24 hours before your check-in time for the pool and for the pool-and-spa combination, and 12 hours before your check-in time for the spa alone. You may cancel heating for a full refund at any time before we switch the system on. Once we have switched the system on, one day's heating charge — the first heated day — is non-refundable, because the energy used to bring the water up to temperature has already been incurred. Each further heated day is refundable if you cancel it before that day's heating begins. Refunds are calculated in whole days; part-days are not refundable. Accordingly, the window to cancel heating for a full refund closes at switch-on: 24 hours before check-in for the pool and the pool-and-spa combination, and 12 hours before check-in for the spa. Separately billed Water heating charges are billed separately from, and in addition to, your stay price, using the payment methods we accept for direct bookings. PAYMENT Payment Authorization & Chargebacks You authorize us (and our payment processors) to charge the payment method on file for the amounts you owe under these Terms, including the Total Core Price, any Optional Add-Ons you request, and any amounts for which you become liable under these Terms (for example, the cost of damage or loss you are responsible for under Section 10). If a payment is declined, expires, or is reversed, we may suspend or cancel your Reservation. You agree not to initiate a chargeback or payment dispute for amounts properly owed under these Terms; if you dispute a charge, you will contact us first to resolve it (Section 17). Initiating an unwarranted chargeback is a breach of these Terms, and you remain liable for the disputed amount plus any resulting fees. Payment methods The payment methods we accept and the variable payment fees they attract are set out at section 6.15 above. Mechanics of making a reservation payment The mechanics of making a reservation payment may differ depending on your selected payment method, although as far as possible we have designed these mechanics to achieve as close to equivalence between them so as not to incentivise or disincentivise any one method over any other. The following table definitively established these arrangements (please see bottom of this page) Where the California 24-hour cancellation right in section 8.21 applies, it prevails over the arrangements in the table below (including any forfeiture for non-completion). CANCELLATION & REFUND POLICY Cancellation and refund determined by reservation type At booking you choose between a Standard Reservation and a Non-Refundable Reservation. Standard Reservation Under a Standard Reservation charged at our standard direct-booking rates the following policy applies to Guest-initiated cancellations, calculated on total rent paid and excluding non-refundable taxes and third-party payment-processing fees where applicable: 100% refund if cancelled 57 or more days before check-in (greater than 8-weeks); 50% refund if cancelled 22 to 56 days before check-in (within 8-weeks); 25% refund if cancelled 15 to 21 days before check-in (within 3-weeks); and No refund if cancelled 14 days or fewer before check-in (within 2-weeks). Cancellation timing is measured from when we receive your written cancellation request (email is sufficient) relative to the scheduled check-in date. Non-Refundable Reservation Under a Non-Refundable Reservation you receive a five percent discount off our standard direct-booking rates which is calculated and applied at booking. As is disclosed at booking, a Non-Refundable Reservation cannot be cancelled, modified, or refunded once confirmed. A Non-Refundable Reservation cannot be changed into a Standard Reservation by the payment of the additional 5% at a later date. Except as required by law (including the California 24-hour cancellation right in section 8.21), a Non-Refundable Reservation is not refundable, and nothing in these Terms entitles you to any refund, credit, or other accommodation beyond what is expressly stated here. We reserve the right, in wholly exceptional circumstances and entirely at our own discretion, to make a discretionary goodwill gesture; any such gesture creates no right, entitlement, expectation, or precedent, is not available on request, and is made only in accordance with, and subject to, our separate accommodation credit policy in effect at the time. Nothing in this paragraph confers, or may be read as conferring, any benefit or option on you. Other factors No refund is given for early departure, late arrival, unused nights, or no-shows. We recommend all Guests obtain travel insurance. Cancellation by Locality If we must cancel for reasons within our control (for example, the Property becomes uninhabitable), we will, at your option, offer comparable alternative dates or accommodation where possible or issue a full refund of amounts paid. Our liability for such a cancellation is limited as set out in Section 13. Cancellation for failure to meet registration or regulatory requirements. Completing the registration process set out in section 4 is mandatory and is required by the Ordinance; we cannot lawfully permit occupancy unless every registration step — signing the rental agreement, successful identity verification of each adult guest, and completing the Good Neighbor briefing and attestation — is completed by the required time. If you or any guest fails or refuses to complete these steps, we will cancel the Reservation. A cancellation under this section results from your non-compliance and is not a cancellation by us, and the full-refund provision that applies when we cancel (section 8.11) does not apply. Where the failure does not involve fraud or false information, we will treat it as a Guest-initiated cancellation taking effect on the date of the failure, and any refund is calculated under the Section 8 cancellation tiers (Standard Reservations) or is not refundable (Non-Refundable Reservations); non-refundable fees are retained in all cases. Where the failure involves fraud, or false or fraudulent information or identification, the Reservation is void, and we will cancel it, retain amounts paid to the extent permitted by law as a reasonable pre-estimate of our loss, and pursue all other rights and remedies, including notifying the relevant authorities. Changes to a Reservation Requests to change dates are subject to availability and our written approval and may be treated as a cancellation and rebooking. Any rate difference will apply. Changes are not available for a Non-Refundable Reservation. California 24-hour cancellation right Notwithstanding any other provision of these Terms, if your Reservation was made 72 or more hours before check-in, you may cancel it without penalty and receive a full refund of all amounts you have paid (including all fees), provided you cancel within 24 hours after the Reservation is confirmed and at least 72 hours before check-in. This right applies regardless of your reservation type (including a Non-Refundable Reservation) and prevails, for that period, over the cancellation tiers in section 8.4, any forfeiture amount, and the arrangements in the payment table at section 7.9. Any refund under this section is made to your original method of payment within 30 days. For the purposes of this section, your Reservation is "confirmed" when we accept your request (Step 2 of the Reservation Process). FORCE MAJEURE Neither party is liable for failure to perform due to events beyond its reasonable control, including natural disasters, fire, flood, extreme weather, utility failure, government orders, public-health emergencies, or acts of terrorism. If a force majeure event prevents your stay, we will work with you in good faith to reschedule or issue a credit or refund of unused, recoverable amounts; we are not responsible for your travel, transportation, or other incidental costs. DAMAGE PROTECTION & LIABILITY Damage protection and liability Damage protection for the Property is provided through the Stay Protection Fee (Section 6). This damage-protection plan is arranged for the benefit of the Property and its owner. Subject to its terms, it may cover certain accidental damage caused during your stay up to the plan’s limit. It does not cover intentional damage, gross negligence, theft or missing items, unauthorized guests, pets, events, or smoking, excessive cleaning, violations of the Good Neighbor Policy, fines or penalties, or any other breach of these Terms — for all of which you remain fully responsible. You are liable for the full cost of any damage or loss the damage-protection plan does not cover, and for any amount exceeding its limit. You authorize us to charge such amounts to your payment method on file. Security deposit Due to the coverage described above, for most bookings we do not require a security deposit as the Property is protected instead by the damage-protection plan funded through the Stay Protection Fee, and you remain responsible for any amounts that plan does not cover, as described above. Festival exception We do however reserve the right to require a security deposit be paid on any weekend in the month of April, specifically to coincide with the Coachella Valley Music & Arts Festival and the Stagecoach Festival. In such a case a refundable security deposit or damage authorization hold of US$1,000 may be required. You authorize us to charge or retain against it for: damage beyond normal wear and tear; missing items; excessive cleaning; unauthorized guests, pets, events, or smoking; violations of the Good Neighbor Policy; fines or penalties assessed against the Property arising from your stay; and any other breach of these Terms or the Rental Agreement. We will return the deposit, less any lawful deductions, within 3-days after check-out with an itemized statement. You remain responsible for amounts exceeding the deposit. The Property reserves the right to waive this Festival security deposit requirement on a case-by-case basis entirely and its discretion. IN-RESIDENCE REQUIREMENTS The section sets out the minimum requirements of guests when in-residence at the property. No provision in this section should be read as diminishing any legal requirements established by the Ordinance or elsewhere. Check-In, Check-Out & Access Standard check-in is after 4:00PM and check-out is at or before 11:00AM. Early check-in or late check-out is subject to availability and prior written approval. Guests are requested to confirm their actual planned check-in times during the booking process and check-out times the night before your departure by responding to the pre-departure communication sent by the Property. Access instructions are provided only after all registration steps in Section 4 are complete and access codes are sent in the 15-30 minutes prior to confirmed check-in times. A late check-out without approval will incur an additional night’s charge and impact incoming guests. You agree to leave the Property in the condition in which you received it, following any check-out instructions provided. Good Neighbor Policy & House Rules You and your entire party must comply with the Good Neighbor Policy at all times — both a City requirement and a condition of your stay. The Property undertakes to ensure copies of the Good Neighbor policy are available to you and all guests at various points of the booking process and while you are in-residence with additional copies available upon request and located for download on the City of Palm Springs website. Additionally to the Good Neighbor policy the house is governed by a set of House Rules some of which reflect the content of the Good Neighbor policy but may add to that policy with specific requirements set at the Property level. The Property undertakes to ensure copies of the House Rules are available to you and all guests at various points of the booking process and while you are in-residence with additional copies available upon request and on the Property website. Violations City citation — automatic removal. If you or any member of your party breaches the Ordinance and the City issues a citation in connection with your stay, that citation automatically results in the immediate termination of your license to occupy and the removal of you and your party from the Property, without refund. This consequence is not at our discretion; it follows from the citation. Removal for breach of these Terms, the Rental Agreement, or the House Rules. Separately, and on grounds that may be wider than the Ordinance, we may at our sole discretion refuse service, terminate your license to occupy immediately, and require you and your party to vacate the Property without refund if you or any member of your party materially breaches these Terms, the Rental Agreement, the Good Neighbor Policy, or the House Rules — including exceeding occupancy, hosting a prohibited party or event, creating a nuisance, smoking where prohibited, or engaging in illegal or unsafe conduct. A breach need not give rise to a City citation for this right to apply; it is enough that you are in breach of your obligations under these mechanisms. Immediate and additional Any removal under this Section takes effect immediately and is in addition to our other rights and remedies, including charging your payment method on file for any amounts you owe under these Terms (for example, fines, penalties, additional cleaning, or damage). Fines . Violations of the Good Neighbor Policy can result in significant fines to the operator under the Ordinance. You agree that any such fines, penalties, or enforcement costs caused by you or your party may be charged to you. General compliance with the law You must comply with all applicable laws — including, but not limited to, the Ordinance — throughout your stay. Any failure to do so is a breach of these Terms. Depending on the nature and severity of the breach, it may trigger either of the consequences set out above: at the lower end, our discretionary right to remove you and your party under 11.17; and where the breach results in a City citation, or involves illegal, unsafe, or seriously harmful conduct, immediate removal under 11.15. In every case, removal is without refund and is in addition to our other rights and remedies, including recovery of any fines, penalties, or costs. NON-DISCRIMINATION Locality is committed to providing accommodation without unlawful discrimination. We do not discriminate against any Guest on the basis of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity or expression, sexual orientation, age, or any other characteristic protected by federal or California law, including the Unruh Civil Rights Act and the Fair Housing Act. ASSUMPTION OF RISK, WARRANTIES, LIABILITY & INDEMNIFICATION Assumption of Risk Use of the Property and its amenities (which may include a pool, spa, and outdoor areas) carries inherent risks. You and your guests use these amenities at your own risk and are responsible for supervising minors at all times. You agree to use the Property safely and to promptly report any hazard or maintenance issue. Disclaimer of Warranties Except as required by law, the Property and its amenities are provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all implied warranties, including any implied warranty of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Property, amenities, or any equipment will be uninterrupted or error-free; temporary outages of utilities, Wi-Fi, pool/spa heating, or appliances do not entitle you to a refund except as required by law or as we may offer at our discretion. Limitation of Liability To the maximum extent permitted by law, Locality and its owners, members, employees, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of enjoyment, arising out of your stay. Our total aggregate liability arising out of or relating to your Reservation will not exceed the total amount you paid to us for that Reservation. Nothing in these Terms limits liability that cannot be limited under California law, including for gross negligence or willful misconduct. Indemnification You agree to indemnify, defend, and hold harmless Locality and its owners, members, employees, and agents from and against any claims, damages, losses, fines, penalties, and expenses (including reasonable attorneys’ fees) arising out of or related to your stay, your use of the Property, your breach of these Terms, the acts or omissions of any member of your party, or any violation of the Ordinance or Good Neighbor Policy. Personal Property We are not responsible for loss of or damage to your personal belongings. Please secure valuables. Items left behind may be returned at your expense or disposed of after a reasonable period. INSURANCE The damage-protection plan funded by the Stay Protection Fee (Section 6) protects the Property and its owner only. It is not insurance for you: it does not cover your personal property, your personal liability, your medical costs, or your travel losses. We strongly encourage every Guest to obtain their own traveler’s or trip-cancellation insurance and appropriate personal-liability and personal-property coverage for the stay. The owner’s insurance covers the building structure only and does not extend to you or your belongings. PROHIBITED USES The following are specific examples of conduct that is not permitted at or in connection with the Property. They are in addition to — and do not limit — your other obligations under these Terms, including your obligation to comply with all applicable laws (General compliance with the law, above), the Good Neighbor Policy, and the House Rules. The fact that conduct is not listed here does not mean it is permitted. Without limitation, you and your party must not: host an unpermitted party, event, or commercial activity; exceed permitted occupancy, or sublet, assign, or re-list the Property; create a nuisance, or use fireworks, discharge weapons, or create fire hazards; tamper with safety equipment, exterior security cameras, or noise-monitoring devices; or bring unauthorized pets, or smoke or vape indoors or in any non-designated area. A breach of any of these is a breach of these Terms and may result in removal under the Violations section; where the conduct is also unlawful or breaches the Ordinance, the graduated consequences in General compliance with the law apply. WEBSITE, CONTENT & THIRD-PARTY SERVICES Acceptable Use of Our Website Our website and booking platform, and all associated text, images, and design, are owned by or licensed to Locality and protected by intellectual-property laws. You may use the site only for lawful purposes connected to a genuine booking. You may not copy, scrape, resell, or misuse the site or its content, attempt to gain unauthorized access, or interfere with its operation. If the site offers accounts, you are responsible for keeping your login credentials secure. Guest Reviews & Submissions If you submit a review, photograph, testimonial, or other content to us, you grant Locality a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with marketing the Property. You are responsible for the content you submit and represent that it is accurate and that you have the rights to share it. Third-Party Services We use third-party providers to operate our business — including for identity verification and payments processing, for our website host, and smart-lock, Wi-Fi, and noise-monitoring providers. Those services are governed by their own terms and privacy practices, and we are not responsible for their acts, omissions, or availability. GOVERNING LAW, DISPUTE RESOLUTION & CLASS-ACTION WAIVER Governing law These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Informal resolution first Before starting any formal proceeding, you agree to contact us and attempt to resolve the dispute informally in good faith for at least 30 days. Binding arbitration Any dispute not resolved informally will be settled by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, seated in Riverside County, California, rather than in court, except that either party may bring a qualifying claim in small-claims court. Class-action & jury-trial waiver To the extent permitted by law, disputes will be resolved only on an individual basis; you and Locality waive any right to a jury trial and to participate in a class, collective, or representative action. Venue (if arbitration does not apply) If for any reason a dispute proceeds in court, it will be subject to the exclusive jurisdiction of the state and federal courts located in Riverside County, California, and you consent to venue there. PRIVACY, COOKIES & ELECTRONIC COMMUNICATIONS Privacy & Cookies We collect and process personal information — including your name, contact details, and government-issued identification — to confirm your Reservation and comply with the Ordinance. Our handling of your information, your privacy rights (including California/CCPA rights), and our use of cookies are described in full in our Privacy Policy and our separate Cookies Policy, both available at https://www.thetwinpalmsarthouse.com/privacy , which are incorporated into these Terms by reference. For security and neighbor protection, exterior-only monitoring devices (such as a doorbell camera or an outdoor noise monitor that does not record conversations) may be present; there is no surveillance inside the Property. Consent to Electronic Records & Signatures You consent to transact with us electronically. You agree that your electronic signature on the Rental Agreement, your completion of our identity verification process, and your digital attestation to the Good Neighbor briefing each have the same legal effect as a handwritten signature, and that we may deliver these Terms, confirmations, receipts, and legal notices to you by email or through our website. You may withdraw this consent, but doing so may prevent us from completing your Reservation. GENERAL PROVISIONS Entire agreement These Terms, together with the Rental Agreement, the Good Neighbor Policy, the Privacy and Cookies Policies, and any booking confirmation, are the entire agreement between you and Locality regarding your stay. Amendments to Terms We may update these Terms from time to time. The version in effect on your booking date governs your Reservation. Severability If any provision is held unenforceable, the remaining provisions remain in full effect. No waiver Our failure to enforce any provision is not a waiver of our right to do so later. Assignment You may not assign or transfer your Reservation without our written consent. We may assign these Terms in connection with a sale, merger, or transfer of the business or the Property. Notices Legal notices to us should be sent to the email in Section 20; notices to you may be sent to the email associated with your Reservation. Survival Sections relating to payment, damages, liability, indemnification, dispute resolution, and any other provision that by its nature should survive will survive termination of your stay. CONTACT US Locality LLC — operator of The Twin Palms Art House (City Permit no. 003629); Email: localityllc@gmail.com ; Phone: +1-415-590-099 TABLE FROM SECTION 7: If you would like to download a full PDF of our Terms of Service you can do so right here. BACK TO TOP

The homepage for The Twin Palms Art House, a luxury short term vacation rental situated in the beautiful Twin Palms in Palm Springs. California. For potential guests the site contains detailed information about the property and it's surrounds and the ability to directly make a booking. For existing reservation holders and currently in-residence guests the site is a one stop shop to register your reservation and get all the information you need when staying with us. Your Palm Springs home base, always we're glad you're here our goal is to give you a truly vibrant, creative and thoroughly Palm Springs home base @thetwinpalmsarthouse #thetwinpalmsarthouse PS CITY NO. 003629 INFORM INFORMATION & GUIDANCE "We wanted an iconic mid-century modern Palm Springs experience, and we got it!" Carolyn, February 2025 TO MAKE A RESERVATION " Officially ruined all future vacations — nothing’s topping this Palm Springs magic. Our stay at this Palm Springs property was absolutely incredible!" Ellen, April 2025 TO MAKE A RESERVATION BACK TO TOP Your home base Welcome to The Twin Palms Art House, where the color of Palm Springs invites you to let your creativity run free as you explore our amazing little desert city, or do absolutely nothing at all by our private pool. Your choices are endless when you have a home base. Color Amenity Splash Expression Nature It's certainly a house of color. Come explore it and find your vibrancy. We're all about amenities. Review ours starting in the kitchen, chef. If you like water, we like you. Our art is our expression. Come join the discussion. The beauty of the desert is truly a gift, and we love presents. TO MAKE A RESERVATION BACK TO TOP Amenity Splash Expression Nature Color Surround yourself with the colors of midcentury We take our commitment to vibrancy rather seriously. Across this three-bedroom, three-bathroom property that sleeps six people, you'll never be wanting if you like a dash of creative mid-century modern inspired color. Explore the house x 3 x 3 x 6 Reserve "...it is superb as in the pictures: it captures the 'spirit of Palm Springs' perfectly!" Céline & Bertrand, August 2025 "The interior design set this home apart from others houses available." Michelle, November 2024 "This a really cool, interesting, and fun place to stay! Jeremy, March 2025 TO MAKE A RESERVATION BACK TO TOP "In addition to the brilliantly curated art throughout the house and private, relaxing vibe of the property itself, this house is the most well-thought out and organized rental I’ve ever stayed in." Shea & Chelsea, June 2026 TO MAKE A RESERVATION Color Splash Expression Nature Amenity A kitchen ready for you, chef We know how important the amenities are when staying in a short-term rental. Take our kitchen, it's ready for you or your crew to cook up a storm, although you’ll likely find yourself drawn outside... Just off the kitchen, the new BBQ and alfresco dining area sit under a canopy of sparkling festival lights. It’s an easy, inviting spot to grill dinner and enjoy the desert air long after the sun goes down. Full amenities list Reserve "The kitchen is a chef's dream, fully equipped for gourmet meals and serving over a dozen guests." Michael, December 2025 "Great house, perfect amenities... plenty of kitchenware" Céline & Bertrand, August 2025 "The home is incredibly well-appointed with ample seating inside and out... the bathrooms were stocked with plenty of plush towels." Michael, December 2025 TO MAKE A RESERVATION BACK TO TOP "Designed to delight in every corner" Debbie, December 2024 TO MAKE A RESERVATION BACK TO TOP Color Amenity Expression Nature Splash The outdoor suite Escape the heat, enjoy the heat . Whatever your preference you can do it in total comfort and privacy in our pool, spa and outdoor rain shower, collectively what we call 'the outdoor suite' #splash Reserve "The pool area felt like a private oasis perfect for relaxing in the sunshine or winding down under the stars." Flandrienne, April 2025 "We especially enjoyed hanging by the pool during the day and sitting out at night at the firepit." Lisa, March 2025 "The exterior is completely private and carefully designed for outdoor living, with a lavish, protected lounge over looking the pool area" Carolyn, March 2025 & January 2026 TO MAKE A RESERVATION BACK TO TOP "I loved how quintessentially Palm Springs this property is. The decor is really fun and really put us into a vacation mindset. We have done many rentals for vacation and this is the most well thought out and accommodating place we have ever stayed. Elizabeth, April 2026 TO MAKE A RESERVATION BACK TO TOP Color Amenity Splash Nature Expression Always live artfully We love art, we love expression. It fills us with memories of lands afar, of what (and who) could have been, and what still can be. It's escapism and its right here, all at once. Come stay artfully with us and form your own view. Explore our art Reserve "The Twin Palms Art House was charming, cozy, retro and filled with a wide range of entertaining art and sculptures, loved it all.... Carolyn, March 2025 & January 2026 "Gorgeous artwork, stylish furniture, and vintage touches that made it feel both luxurious and welcoming." Flandrienne, April 2025 " The large art collection is well-curated and, like the house, both impressive and whimsical. Carolyn, March 2025 TO MAKE A RESERVATION BACK TO TOP " Wonderful home with everything you could possibly need. Great house with beautiful & fun decor and great outdoor spaces including a pool. Would recommend to anyone staying in Palm Springs. " Donna, March 2026 TO MAKE A RESERVATION BACK TO TOP Color Amenity Splash Expression Nature Back to nature The garden is a curated celebration of our desert, featuring a striking collection of architectural cacti and native plantings, all framing the iconic twin Washingtonian palms that give the neighborhood its name and which were planted when construction began back in 1959. Come, chill by the firepit and watch the sunset over the San Jacinto Mountains. Let's go outside Reserve "A beautiful desert garden that wraps around the house and includes outdoor dining and multiple gathering spots." Carolyn, February 2025 & January 2026 " Superb outdoors... extremely relaxing stay." Céline & Bertrand, August 2025 "The garden was lush and beautifully maintained." Flandrienne, April 2025 TO MAKE A RESERVATION BACK TO TOP " The home was absolutely beautiful-stylishly decorated, comfortable, and immaculately clean " Chris, April 2025 TO MAKE A RESERVATION BACK TO TOP The rest of our site is structured into four areas learn about the house, twin palms & palm springs learn reserve t ime to make a reservation ensuring we all comply with local rules register get information & guidance for when you're in-residence inform TO MAKE A RESERVATION BACK TO TOP Next steps? Quick links Direct links to our content across all four areas Learn Material accessible to everyone & helpful when deciding to book as well as during any stay the house the garden guest experiences twin palms our top 10 local food travel times warm-up FAQs TO MAKE A RESERVATION BACK TO TOP Reserve Where you can book The Twin Palms Art House reservations TO MAKE A RESERVATION BACK TO TOP Register Accessing an overview and each step directly (steps require password) registration step one step two step three TO MAKE A RESERVATION BACK TO TOP Inform Material designed for our registered guests house rules house guide departure our art emergency terms of service TO MAKE A RESERVATION BACK TO TOP Local weather TO MAKE A RESERVATION BACK TO TOP

inform get information & guidance for when you're in-residence "We chose The Twin Palms Art House for our annual sibling reunion, and it exceeded every expectation. The modern art and creative decor initially caught our eye, but the fantastic layout and comfort made us stay." Mike, November 2025 TO MAKE A RESERVATION BACK TO TOP This material will make sure you slay your stay All about / THE HOUSE Comprehensive digital house guide covering the house rules, house essentials, the pool and the other outdoor areas. plus a guide to our in-house art and an all-in-one-place departure guide and check out check-list (say that three times fast). All about / THE AREA A range of hyper local materials aimed to help you make the most of our local knowledge and your immediate surrounds - think guides to our Top 10 Things To Do, our recommended Best Very Local Eateries across different cuisines and a guide to the Twin Palms neighborhood where the house is located. the house hou se rules house guide guest experiences departure our art the garden our top 10 local food travel times twin palms All about / THE REST Have an emergency or just need to get in touch, this is your information emergency contact privacy terms of service

BOOK REGISTER ensuring we all comply with local rules register Our registration includes just three simple steps... 1 Review and sign rental agreement 2 Adult ID verification 3 Agree a time for the mandatory briefing To complete the registration you will need.... Around 5-10 minutes of your time A government-issued ID with a photograph on it Names & emails of your party & a time for the pre-briefing The password provided in our email to you Click to move to Step 1

learn learn about the house, twin palms & palm springs "This is such a stunning, quiet property tucked away into one of Palm Spring’s most quintessential neighborhoods." Michelle, November 2024, Airbnb learn about: the house the garden guest experiences twin palms our top 10 local food travel times warm-up FAQs TO MAKE A RESERVATION BACK TO TOP distances

reserve time to make a reservation "We absolutely loved the place and the location. Adam received us in his home with a wine bottle that was very tasty. I recommend this stay." Abel, December 2024 You can book The Twin Palms Art House directly by sending us a message using the below link. We aim to get a quote back to you within 24-hours. We are currently finalizing a new direct booking tool that will blow your mind, but we aren't quite there yet! TO BOOK DIRECTLY Remember, booking directly almost always guarantees the lowest rate! Zelle (Preferred) : Zero transaction fees. This is the absolute cheapest way to book. Credit/Debit Cards: Subject to standard cost-recovery surcharges depending on card used. Please note: All direct bookings include a small 2% direct booking administration fee, but even with this modest charge, booking direct guarantees the best overall rate. BOOKING INQUIRY Alternatively you can book with our online travel agency partners VRBO or Booking.com. You can reach our listing by clicking on either smartphone, noting that VRBO is our preferred travel agency partner and we do not use Airbnb. TO BOOK WITH A PLATFORM

learn about: the house An Introduction Detailed features Galleries Other things to know "Officially ruined all future vacations — nothing’s topping this Palm Springs magic" Ellen, April 2025 TO MAKE A RESERVATION BACK TO TOP Your home base Welcome to The Twin Palms Art House. We're glad you're here. Our goal is to give you a truly vibrant, creative and thoroughly Palm Springs home base. Listen to this section Experience the curated art and vibrant color of Palm Springs at this 3-bedroom, 3-bathroom retreat in the iconic Twin Palms neighborhood. This home features a modern layout with new AC (2024), two California King suites, and one Queen room, all fully appointed for a seamless stay. The private backyard is a guest favorite, featuring a pool, hot tub, and outdoor rain shower designed for the ultimate Southern California vibe. Enjoy dinners under the stars at the BBQ and al fresco dining area, tucked beneath sparkling festival lights. Located in the heart of the South Palm Springs dining district, you are minutes away from the city's best cocktails and coffee. Beyond the house, you are perfectly positioned for outdoor adventure, with hiking trailheads, desert canyons, and golf courses just a short skip away. If you are here for the festivals, the Splash house venue is within walking distance, and the route to Coachella and Stagecoach is right around the corner. Architecture enthusiasts will find themselves in the heart of mid-century design; the home is so central to Modernism Week that the famous double-decker bus tour passes right by the front door. For those balancing work and play, the property is equipped with two-gig fiber wifi and a mesh booster system to ensure high-speed internet reaches every corner—even the pool. The dedicated office off the Master Suite provides a more traditional workspace, complete with two large monitors, a printer, and a shredder. Whether you are visiting for the scenery, the events, or a colorful "workation," we look forward to making our house your Palm Springs home base. TO MAKE A RESERVATION BACK TO TOP "[This] home is an escape for the senses and a paradise for anyone who loves midcentury modern, art deco and Maximalist flair. Each room had its own unique personality Michelle, November 2024 TO MAKE A RESERVATION BACK TO TOP Detailed features Living areas Central air-conditioning and heating, f ive flatscreen TVs, dining room with dining table for eight, lounge room with gas fireplace, living room, numerous pieces of art throughout, board games and puzzles. Bedrooms Each bedroom is fully appointed with generous bed-sizes (2 with California King, 1 with Queen), fresh linens, a flatscreen TV and a welcome gift. All rooms have a variety of sitting chairs, cushions and artworks. Bathrooms All three bathrooms have showers, with one also including a bathtub, each come with toiletries (local shampoo and conditioner and fresh soaps and lotion),, at least one hair-dryers, body, hand, face and make-up towels, Dining room Pool area Swimming pool, hot tub, beach umbrellas, shading (during summer), outdoor shower, Telescope daybeds, lounge area with couch and armchair, poolside dining table for four, pool floats. Office High speed wifi throughout the property is particularly useful in the office. T he office and small sitting area off the Master Suite includes an extra large dedicated monitor, printer and shredder, along with basic stationary and a wonderfully distracting floor-to-ceiling artwall. Kitchen Two door freezer fridge, dishwasher, five-burner gas stove, double oven, double microwaves, drip coffee maker, coffee grinder, restaurant style blender, toasters, ice maker, crockpot, slow cooker, juicer, sandwich toaster, pasta maker, mixer, mortar and pestle, electric can opener, ample adult and children's cutlery, flatware and cloth serviettes and all the necessary cooking basics. Desert gardens The gardens at the Twin Palms Art House blend curated botanical design with the surrounding desert environment. Focusing on sustainability, the landscape features a mix of drought-tolerant plants well-suited to the arid climate. The garden comes alive at night with festival lighting a perfect atmosphere for relaxation or celebration (or both!). BBQ & outdoor dining area Four-burner gas grill, dining table for six, lounge area with three lounge chairs shading, outdoor fire pit, mountain views, cactus garden. Dining table with 6-8 dining chairs, sputnik light and cocktail trolley, Parking Parking for one car in driveway, ample non-time limited street parking available. Local regulations limit cars to one per bedroom so there's a maximum three cars permitted at the property. Laundry Fully appointed laundry with washer and dryer, laundry detergent and dryer sheets complementary, towels and linens, clothes hangers, ironing board, hairdryers in all rooms, sun visors for cars, yoga mats, picnic mats. Check-in/check-out Our check-in time is 4:00 PM and our check out time is 11:00 AM. We always try to extend these times where possible but appreciate your understanding on those occasions when it is not. TO MAKE A RESERVATION BACK TO TOP "The Twin Palms Art House was charming, cozy, retro and filled with a wide range of entertaining art and sculptures, loved it all.... Adam makes sure your stay is fabulous and all your questions or needs are met. Angela, January 2025 TO MAKE A RESERVATION BACK TO TOP Galleries Welcome We're glad you're here Welcome, we're glad you're here. Cactus garden The original Twin Palms Always look up! We will always light a way home Front garden path after dark 1/1 Time to live, love and eat "The unifying aesthetic of the whole property--color, light, comfort, ease, community and fun--made for an extraordinary experience. It was like stepping into another world. We all left refreshed and reinvigorated." Carolyn, February 2025 Lounge room, living room, dining room & kitchen Martini in the Lounge? Hello there! Fireplace A load of bull (over the fireplace) Dining room 1/3 BACK TO TOP OF GALLERIES Good night Bedrooms & bathrooms "Each room had its own unique personality and even came with a thoughtful gift basket of journals, books, beauty products and a handwritten note! The beds [and] pillows are extremely comfortable and roomy" Michelle, November 2024 Master Suite. lookin, well, sweet It is PALM Springs after all people Art corner Marilyn and Audrey are the sentinels on duty at this end of the house Time to sit down - either in or perhaps next to a bath 1/3 BACK TO TOP OF GALLERIES It's Palm Springs, let's go outside! "The exterior is completely private and carefully designed for outdoor living, with a lavish, protected lounge over looking the pool area, and a beautiful desert garden that wraps around the house and includes outdoor dining and multiple gathering spots." Carolyn, February 2025 Pool area, including swimming pool, spa/hot tub, patio lounge, sunbeds & outdoor rain shower The front cactus garden Did someone say BBQ? One of the pleasures of life here is outdoor dining Garden lights at dusk Teal colored Acapulco chairs, could there be anything more Palm Springs? 1/3 BACK TO TOP OF GALLERIES Office Fully equipped office with a twist of Palm Springs color Our picture wall is certainly colorful The office A sitting area to read, do you remember doing that? If you must work, we've got you covered 1/1 BACK TO TOP OF GALLERIES Laundry Fully appointed laundry with washer and dryer Our laundry Wash and dry 1/1 "Sorry but we don't have quotes from guests about how wonderful our laundry is because, thankfully, it's rarely used. They are on vacation after all! Anyhow you'll have to take our word for it - it's great ." Adam, Host/Owner The Twin Palms Art House TO MAKE A RESERVATION BACK TO TOP OF GALLERIES BACK TO TOP Other things to know Brief pre-stay registration When you book your stay in Palm Springs, there are a few simple things to take care of to make sure everything goes smoothly and follows local rules. Around 2-3 weeks before you arrive (or right away if it's a last-minute booking), we'll get in touch to start a quick online registration. We’ve invested in a user-friendly online registration solution to make sure everyone is best positioned to comply with the rules set down by the City of Palm Springs in relation to short-term vacation rentals (and of course we’re always here to help!). There are three parts to this: Rental agreement & house rules We’ll send a rental agreement to the “responsible party” (likely you) for electronic signature. This agreement incorporates the house rules for The Twin Palms Art House, which are already available to all guests and potential guests to read at the link below . As part of the agreememt we need to collect the most basic of details of the adult members of your group (think name and email address) House Rules Adult ID verification For your security and ours, a quick ID verification for all adult guests is required. This is conducted by Stripe and takes no more than a few minutes. Using Stripe, a highly regarded technology firm, ensures the highest standards of data security and privacy. This greatly enhances our ability to provide a secure and top-standard rental and puts downward pressure on prices by helping avoid potential issues—a win-win for everyone involved. ID verification Good Neighbor policy & briefing A very short virtual briefing on the local council's Good Neighbor policy is required of all parties directly before you take up residence. We do this by a quick Google Meet on the day before you arrive and it takes no longer than 5-minutes of your group's time, but it is truly mandatory. City policy explainer Water heating Pool and/or spa heating can be arranged for a cost-recovery based fee. Feel free to inquire for more information but we'll actively check-in with you before your stay to make you know your options. We take a simple user pays approach to this which avoids those who don't want/need water heating subsidizing those that do (which is unfair) and allows a price signal to keep resource use to a level closer to true need (climate change is very real). In our view, the "alternative" (i.e. building the costs of heating into our baseline pricing and charging everyone) is so unfair to non-users and so irresponsible to the environment that we don't see it as a feasible alternative at all, meaning our alternative would be no heating being made available. Brrrrr.... For more information on this, including rates please see here . Please note that unfortunately we are unable to offer this service for those booking through Airbnb. Quiet time The City of Palm Springs including the Twin Palms neighborhood practice a quiet time between 10 PM and 7 AM each day. Safety and security The Twin Palms neighborhood of Palm Springs is an extremely low crime area but for additional safety the property has a back-to-base security system including alarm, smoke alarms and carbon monoxide alarm, two fire extinguishers, several first aid kits and for the security of our home there are four exterior security cameras at the property, each facing outwards from the property. We also recommend reviewing the emergency section of this website which contains recommendations what to do in an urgent situation and in an emergency. No smoking There is strictly no smoking inside the property (this one took no deliberation at all!). If you need to smoke outside please only do so if you're more than 15 feet from an entrance to the property. Please note that this policy relates to all forms of smoking, ie tobacco, weed, vapes, etc. If it involves you breathing in and then exhaling smoke, mist, vapor of the chemical, organic or any kind, that's smoking and its not permitted. Cleaning fee As is standard, a cleaning fee per booking applies when renting the property. The cleaning fee for The Twin Palms Art House is currently $250. Deposit waiver protection Depending upon which platform you book through you may also be required to pay a small deposit waiver protection fee. Deposit waiver protection is a simpler, non-refundable alternative to a traditional cash security deposit. Instead of having a large sum of money held on your card and then waiting for it to be released after your stay, you pay a small, one-time fee—typically between $25 and $30. This coverage protects you against accidental damages to the property during your visit, giving you peace of mind and keeping more cash in your pocket for your trip. Accessibility While the front entrance involves three wide steps up and two back down into the house, the frequently used rear entrance provides level access and the entire rest of the house is also on that same level. Diversity and discrimination We are, and will always remain, firm believers in the value of diversity and human dignity derived from nondiscrimination. Every day we see the strength gained through bringing diversity to the table. This goes hand-in-hand with practicing nondiscrimination in our business affairs and a commitment to treating each other with respect and kindness, while acknowledging each other's differences with interest and learning from one another with genuine curiosity. No pets We're afraid, after much deliberation, we've determined the house has to have a no pets policy in place. We know that limits some people's ability to stay with us and we really regret that but we have considered this from all angles and have landed in a clear position. We appreciate your understanding and cooperation. Thank you! TO MAKE A RESERVATION BACK TO TOP

attestation attesting that you received your briefing ALL OTHER GUESTS This form is for If you're the Lead Guest, please click here Attestation of receipt of Good Neighbor Policy Pre-Stay Briefing for all other guests If you're at this page you must've just received the mandatory City of Palm Springs pre-briefing on the Good Neighbor policy. I know, I know, you're life will never quite be the same again but while you're still processing it all and the content is still fresh in your mind, it's a local legal requirement for you to attest that you received the briefing. City of Palm Springs Statement of Rules & Regulations City of Palm Springs Vacation Rental Statement of Rules and Regulations for the short-term vacation rental property The Twin Palms Art House, located at 2033 S Joshua Tree Place, Palm Springs, California, 92264 . The Agent/Owner of the property being Adam Wand/Locality LLC , Owner with the contact number 415-590-0991 (available on a 24-hour basis). The arrival date being:* and the departure date being* We welcome you and we want you to experience all that the City of Palm Springs has to offer. VR homes are located throughout many beautiful neighborhoods in our City. When you stay at a VR home, you and your guests become part of the neighborhood for the duration of your stay. We ask you to please be respectful and be considerate of the neighbors. As a guest in a VR property in the City of Palm Springs, please familiarize yourself with the Good Neighbor Brochure. An owner or Agent of the Vacation Rental property is responsible for educating the guests on the Rules and Regulations stated in the Good Neighbor Brochure. By signing below, you agree to the following: I have read and I will comply with all the Rules and Regulations stated in the Good Neighbor Brochure. I understand that I may be issued an Administrative Citation by the Code Compliance Officer, Palm Springs Police Department or their agents for not following City of Palm Springs Vacation Rental Rules and Regulations. I understand the City of Palm Springs may request eviction of all the guests from the property by the agent and/or owner should any occupants in the rental party continue to violate Rules and Regulations. I agree that the Responsible Person is the individual on the Rental Contract. Responsible Person is the individual who is held responsible for actions of all guests in their rental party. An Agent or Owner or their representative has explained the Rules and Regulations in person prior to or within 24 hours of my Vacation Rental property occupancy. Guest First Name* Guest Last Name* Signature* Modo de dibujo seleccionado. Para dibujar, necesitas un mouse o un panel táctil. Usa la función de accesibilidad del teclado al seleccionar Escribir o Subir. Date* Día Mes Mes Año Submit